PRIVACY POLICY
Last Updated: February 25, 2025
1. INTRODUCTION
Welcome to Obsydian, a DBA of Cook Tech LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our consulting services, visit our website, or interact with us in any other way.
2. INFORMATION WE COLLECT
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number
- Business Information: Company name, job title, industry
- Communications: Emails, calls, messages, and other correspondence with us
- Service Data: Information related to your existing strategy and tools you use, projects, consultations, and services we provide to you
2.2 Technical Information
When you visit our website, we may automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, referring websites
- Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies, including data collected through Google Analytics
3. HOW WE USE YOUR INFORMATION
We use your information for various purposes, including:
- Providing and managing our consulting services
- Processing payments and maintaining financial records
- Communicating with you about our services
- Improving our services and business operations
- Sending relevant marketing communications (with your consent)
- Complying with legal obligations
4. DISCLOSURE OF YOUR INFORMATION
We do not share your information with third parties except in the following limited circumstances:
- Legal Requirements: To comply with applicable laws, regulations, or legal processes
- Business Transfers: In connection with a merger, acquisition, or sale of our business assets
We do not sell your personal information to third parties.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information, including the use of two-factor authentication (2FA) to access our services and following security best practices. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information indefinitely unless you direct us to delete it. This allows us to provide ongoing services and maintain historical records of our consulting relationship. You may request deletion of your data at any time by contacting us using the information in the "Contact Us" section.
7. YOUR RIGHTS
As a U.S.-based business, we respect the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Withdrawal of consent for marketing communications
To exercise these rights, please email us at info@obsydian.ai with your specific request.
8. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a child, please contact us immediately.
9. INTERNATIONAL DATA TRANSFERS
We operate only within the United States and do not intentionally transfer personal information internationally. All data is stored on servers located in the United States.
10. MARKETING COMMUNICATIONS
We may send marketing emails about our services, industry insights, and promotional offers. You will only receive these communications if you have explicitly opted in by entering your information on our website. Each marketing email will include an option to unsubscribe.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. CONTACT US
If you have questions or concerns about this Privacy Policy or our privacy practices, or to request deletion of your data, please contact us at:
Obsydian (DBA of Cook Tech LLC)
Email: info@obsydian.ai
Phone: (913) 948-3315
13. CALIFORNIA PRIVACY RIGHTS
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other state laws. Please contact us for more information about your California privacy rights.